The annual inspection by the Total Quality Management of the OPTA® Massivhaus officially certifies that we achieve a customer satisfaction score of 1.4, corresponding to school grade A. The following criteria were considered:
 

• Material quality and staff qualification
• Site management
• Execution of the construction work
• Final inspection and key hand-over

To ensure and increase customer satisfaction, we constantly work on the further development of state-of-the-art home concepts – particularly low-energy buildings – perfectly tailored to the individual needs of our customers. 

In addition, advanced professional training, product development and continuous exchange of ideas and information are also key priorities within the OPTA® Massivhaus group. That is why we stand for professional competence and top quality consultation in the construction of innovative low-energy and passive houses. Our clear concepts and practical solutions equip our customers with significant advantages in times of rising energy costs.

With us you are on the safe side.

To build with OPTA® Massivhaus means to have security all the way.
 

• Our fixed price guarantee provides absolute planning security for the financing.
• The transparency in our pricing saves you from unpleasant surprises.
• The weekly quality control by our site manager ensures the smooth and timely progress of your construction project.
• Our contact person will assist you for any enquiries throughout the entire construction period.
• You receive a guarantee certificate proving the building quality.
• Our site supervision liability insurance protects you from third party claims until the day of key handover.
• Our contractors’ all risk insurance coverage includes damages caused by e.g. theft and vandalism.
• The fixed price includes the final acceptance by a construction expert graduate engineer from TÜV-Süd (Technical Inspection Authority in Germany).

With our strong focus on professional competence, we make sure that all requirements a modern construction company has to fulfil are integrated into a feasible and affordable concept.